Who it’s for · Local services

Built for clinics, studios, and trades that lose bookings to silence

Questions and booking intent arrive while you’re with a client, on a job, or running the floor. Forms pile up. WhatsApp becomes the switchboard. Lobby is an AI site concierge for that gap: it greets each visitor, answers inside boundaries you set, and emails you details plus a suggested reply.

Get started free Talk to a live concierge →

20 conversations a month, free. No card needed.

You’re on the floor. The site goes quiet.

Local and ops-heavy businesses don’t fail for lack of traffic — they fail when the person who can answer is busy delivering the service. Brochure sites list hours and a phone number. Contact forms sit until evening. By then the visitor booked somewhere else, or the thread lives only in your head.

Lobby keeps a first conversation going on the site (or on a shareable hosted page): what they need, whether it fits, how to take the next step. You get an email you can act on — not another blank submission.

Who this page is for

Clinics and health / wellness practices

Appointments, reschedules, “do you offer X?” — the questions that eat admin time. A concierge handles the first pass inside what you’re willing to claim; you stay with patients or clients.

Studios, coaches with local sessions, and booking-heavy practices

Class times, availability, who it’s for. Visitors need a clear answer before they commit. Lobby guides them and hands you the lead.

Trades and field service

Quotes, scope, service area, when you’re free. You’re on a job; the site still greets. Boundaries keep it from inventing prices or promises you didn’t publish.

Not this page: high-SKU ecommerce catalogs, enterprise support deflection for thousands of SKUs, or regulated advice bots that must replace licensed judgment. Umbrella: Who it’s for. For consultants and boutique firms, see Consultants.

What you get instead of a pile of forms

1
Greets
Every visitor is welcomed and asked what they came for.
2
Guides
Hours, offerings, fit, and next steps — inside boundaries you set.
3
Lead email
Their details, what they wanted, and a suggested reply.

Same path whether they chat on your domain or on lobby.host/c/your-name. When Lobby doesn’t know, it says so and shows your contact details — so nobody hits a dead end.

Embed on the site you have — or share a hosted page

Embed

One script before </body>; chat button on your pages; DNS and rankings unchanged.

<script src="https://lobby.host/embed.js" data-agent="your-slug"></script>

Hosted page

lobby.host/c/your-slug — useful in Google Business / Instagram bios, SMS, and QR codes until (or alongside) the embed. Every concierge also publishes a plain-text llms.txt so AI assistants can read what you offer without guessing from a brochure.

Playbook: Get found by AI assistants. Full install: Setup.

See businesses already live

Open a real concierge and ask what a client would ask a clinic, studio, or local practice:

What you meet is theirs, not a canned demo. No invented testimonials.

Not a support chatbot for a catalog

Typical website chatbots deflect FAQs or open tickets. Local service businesses usually need greeting, fit, and an owner-ready lead while the team is delivering work. That’s the concierge job. Compare: AI site concierge vs chatbot.

Start free. Pay when it’s working.

Free: 20 conversations a month. No card. Hosted page + embed. Lead emails. Boundaries.
Lobby: $39/mo or $390/yr. 200 conversations/month. Founding price $29/mo for the first 10 customers.
Pack of 100 extra conversations: $15, one-off. No surprise auto-charge if you go over.

Get started free Full pricing →

In short

Lobby is an AI site concierge for clinics, studios, trades, and other ops-heavy local service businesses whose owners are on the floor when visitors arrive. It greets each visitor, answers inside owner-set boundaries, and emails the business a lead with context and a suggested reply — via one script embed or a hosted page at lobby.host/c/{slug}, without changing DNS or search rankings. Every concierge publishes llms.txt for AI assistants. The free plan includes 20 conversations per month with no card required. Related: https://lobby.host/for/service-businesses · https://lobby.host/for/consultants · https://lobby.host/setup · https://lobby.host/guides/llms-txt · https://lobby.host/pricing