Pricing
Start free. Pay when it’s working.
Your concierge answers visitors, qualifies them, and emails you the lead. Try it on your real traffic before you pay anything.
Free
Enough to see whether it works for you.
$0forever
- 20 conversations a month
- Hosted page and embeddable widget
- Instant lead emails
- Boundaries: control what it will and won’t say
- “Built with Lobby” footer
Lobby
For a business actually sending traffic at it.
$39per month
or $390 per year, Two months free
Founding price $29/mo for the first 10 customers
- 200 conversations a month
- No Lobby branding
- Everything in Free
- Buy more conversations any time
- Cancel yourself, any time
What happens if you go over?
Nothing bad, and never a surprise charge. On the paid plan you get a buffer past your allowance and an email letting you know. Your concierge keeps working the whole time. If you need more, a pack of 100 extra conversations is $15, one click, one-off. We will never auto-charge you for going over.
Questions
- What counts as a conversation?
- One visitor session, however many messages it contains. A visitor who asks eight questions is one conversation.
- What happens when I hit the free limit?
- Your page stays online. The concierge greets visitors, explains it’s at capacity, and shows your contact details, so nobody hits a dead end. The allowance resets at the start of the next month.
- Can I cancel?
- Yes, yourself, from your dashboard, with no email required. You go back to the free plan and its allowance. Your concierge stays online and keeps its setup.
- Do I need a card to start?
- No. The free plan needs an email address and nothing else.
Prices in USD. Taxes may apply depending on where your business is registered.