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Real businesses, real concierges.
Open any one and talk to its concierge on the business’s own site — the concierge you meet is theirs, not a demo of ours.
- Hi, I'm the concierge for Groundwork. What brought you here today?
- I run a dental clinic. Three staff, and I'm the switchboard. Bookings come in over WhatsApp and it's chaos.
- Three staff and you're the switchboard. WhatsApp is easy for patients, but it means coordination lives in your head instead of in a system. Is it the booking itself that eats the time, or the back-and-forth to reschedule?
- Rescheduling. Constantly. Can you run our Google Ads too?
- I don't handle marketing or ad campaigns, just the internal work that's eating your time. On rescheduling: how far ahead is the book usually full?
A real concierge, on a real business’s page, sounds like this.
Two ways to run it. Use both.
Nothing about your domain or your DNS changes, and your existing site keeps its search ranking. The concierge just starts answering on it.
On the site you already have
One script tag, just before </body>. A chat button appears in the corner of every page. Your site stays exactly as it is: same domain, same rankings, same everything.
<script src="https://lobby.host/embed.js" data-agent="your-slug"></script>A hosted page, if you’d rather not have a site
A real page at lobby.host/c/your-name, written to be found: server-rendered content, structured data for search engines, and a plain-text summary for AI assistants that read pages instead of ranking them.
One gate, two doors
Built for humans and their agents.
Your visitors increasingly arrive with an AI in tow — ChatGPT, Claude, a browser agent doing the legwork. Lobby puts one concierge behind one gate with two doors: a person chats with it, and a visiting agent calls it as structured tools. Same answers, same boundaries, no second integration.
ask_conciergeAsk anything a visitor could ask, and get the concierge’s real answer — checked against your boundaries, same as a human turn.
get_business_infoHours, location, contact, what you do — the facts an agent needs to act for the person it’s helping.
list_offeringsYour services or products, structured, so an agent can compare and pick the one that fits.
Nothing to install: the same embed that shows the widget registers the tools on your page. Hosted pages also ship a plain-text llms.txt for assistants that read pages instead of ranking them.
<script src="https://lobby.host/embed.js" data-agent="your-slug"></script>- 1It greets every visitorNo more one-size-fits-all homepage. Each visitor is welcomed and asked what they came for.
- 2It understands and guidesA real conversation surfaces only the services and answers relevant to that person.
- 3It hands you the leadThe moment someone is qualified, you get their details, what they wanted, and a suggested reply.
It will not say things you didn’t sanction.
The fear every business has about putting an AI in front of its customers is that it invents something. So boundaries are the feature, not a settings tab: you list what it must never claim, and every reply is checked against that list twice, in its instructions and again before a visitor sees it. It answers from what you gave it, and when it doesn’t know, it says so and hands over your contact details.

